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Terms And Conditions

The use of hosting services from Branestan Hosting constitutes an agreement by the customer to the terms and condition outlined below:


Privacy Policy

 

1. New Account Setup

 

All new web hosting and resellers / master account will only be set up instantly after verification of payment claims. Therefore, it is your responsibility to provide a valid email address that is different from the domain that you intend to set up when your account is activated. Providing any kind of false contact information can result in your account being terminated without any refund.

 

Branestan Hosting has a very strict and comprehensive process for verifying accounts. This very stringent mechanism puts all new sign-ups through. After the authenticity of the signup is established, accounts are then processed & forwarded for hosting. Under no circumstances would you set up new accounts without verifying your payment claim's authenticity. In cases where customer payment has not been verified as claimed, Branestan Hosting would not be responsible for delayed account set-ups.


2. Contents

 

Branestan Hosting believes that content freedom BUT will not tolerate in any way the contents containing the format listed. All content must be for the sole purpose of law and must not violate copyright laws:

We do not allow and give zero tolerance to abusive content or content that promotes war, racism, creed, or belief; profanity or obscene language to anyone; any content that is violent / malicious. The content of pornography / adults is strictly prohibited. Branestan Hosting website is not permitted to upload content containing IRC Bots, Pirated Software / Warez, image, filedump, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, local chat scripts, Escrow, Fake Bank site or High-Yield Interest Programs (HYIP), lottery sites, pornographic sites, muds / rpgs, hate sites, hacker-focused sitting sites.

We do not allow on our server Web Proxy Services / Scripts or hosting of files. No use of remote upload / processing scripts such as rapidleech, Phpmusicsearch, premium link generator for rapidshare etc. in our server is permitted. In our network, torrent seeding using torrentflux or similar script can also immediately cause a suspension.


You are also not allowed to host an Image Hosting site with us which takes lots of CPU resources and abuse the server memory. Video and Audio streaming/sharing is not allowed as well.

Chat Rooms
Branestan Hosting does not provide shared hosting environments with or permit chat rooms. If you want to do so, you can contact Virtual Server preparation sales@www.branestan.com.


3. Backups

 

Branestan Hosting shall not be liable for your account's files and data. You agree to assume full responsibility for transferred files and data and to maintain all appropriate backup of files and data stored on our servers

 

4. Refunds


All Branestan Hosting payments are non-refundable unless money back guarantee (30 Days) is provided otherwise, domain registration fee is not refundable. This includes any setup fees and periodic fees irrespective of use.

 

Note: In order to initiate any reimbursement, there should be a valid reason to request a reimbursement to be made by email.

 

5. Resource Abuse Policy (RAP)


a. What is meant by "unlimited." In most hosting packages, Branestan Hosting does not set an arbitrary limit or limit on the amount of resources. In good faith and subject to these Terms, Branestan Hosting makes every commercially reasonable effort to provide its Subscribers with all the storage and bandwidth resources needed to successfully power their websites, as long as the use of the service by the Subscribers meets these Terms. By not limiting key resources, we can provide our subscribers with simple, consistent pricing as they grow their websites. As a result, a typical website may experience periods of great popularity, resulting in increased storage without any associated hosting charges increase.

 

b. What does "unlimited" mean NOT. Branestan Hosting uses complex mechanisms to prevent abuse of its subscribers and systems. Branestan Hosting of "unlimited" services is not intended to allow a single or a few subscribers ' actions to have an unfair or adverse impact on other subscribers ' experiences.

 

Branestan shared hosting service means hosting multiple subscriber websites from the same server and sharing server resources. Branestan Hosting Service is designed to meet the typical needs of both small and medium business websites and home business website subscribers. It is NOT intended to support the ongoing demand of large companies or non-typical applications that are better suited to a dedicated server or virtual severe.

Any activity that results in excessive usage that is inconsistent with normal usage patterns as listed below is strictly prohibited and may result in account suspension or termination with or without prior notification.


c. AVERAGE SERVER RESOURCE LIMITS

Apache connections may not exceed 30 connections.
15 MySQL maximum user connections allowed.
50 emails per hour, per domain
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.
Participate in any file-sharing/peer-to-peer activities.
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc.
Run cron entries with intervals of less than 15 minutes.

Inode should not exceed 250,000 for shared hosting and 300,000 for premium hosting packages

 

6. Billing


Late Payments
To avoid loss of your domain name and account suspension / termination, all hosting accounts must be renewed early as per the respective billing cycles. You will receive a notification to that effect when you approach the expiration of your hosting account. Please note that an account that is not renewed will be suspended after the renewal date and will be terminated automatically after 30days of no payment.


FREE Domain Name
Domain names are free for all hosting packages as long as you choose either.com,ng or.net.ng or .org.ng extension, but you must renew your hosting fee as soon as possible to continue enjoying free domain name for your account. For any reason, domain transfer will attract a sum of N2,200 except that initial payment has been made.


7. Zero Tolerance Spam Policy

 

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. Any user who sends out spam will have their account terminated with or without notice.


8. Reseller: Client Responsibility

 

Resellers are responsible for providing their customers with support including domain name registration. Branestan Hosting does not support the customers of our Reseller. If we are contacted by a reseller's client, we reserve the right to hold the customer account until the reseller can assume responsibility for their customer. All requests for support must be made by the reseller for security purposes on behalf of their customers. Resellers are also responsible for all content that is stored or transmitted under their reseller account and their customers ' actions. Branestan Hosting will hold any reseller liable for any actions of their clients that violate the law or the terms of service.


9. Bandwidth Usage


A monthly bandwidth allowance is allocated to you. Depending on the hosting package you buy, this allowance varies. If your account passes the amount allocated, we reserve the right to suspend the account until the next allocation begins, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher package level, terminate the account and/or charge you an additional overages fee. Unused transfer can not be transferred to the next month in one month.


10. Price Change


Branestan Hosting reserve the right to alter the prices of our products or service at any time in which notice are sent to customers.

 

11. Changes to the TOS


Branestan Hosting reserve the right to revisit and alter its policies at any time without notice


12. Acceptable Use Policy (AUP)

 

Branestan Hosting offers top-quality service at a very affordable price. The following conditions are necessary to ensure that we can continue to provide all of our customers with the best possible service while at the same time fulfilling our legal and ethical responsibilities.

 

Failure to comply with any condition will result in immediate deactivation of the account without notice. Branestan Hosting will be the sole arbiter with regard to what constitutes a breach of any of these provisions. Activity resulting in an account being suspended or deactivated will result in all fees paid being forfeited. Complaints about an account abuse will be investigated and grounds for immediate suspension if found guilty.